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Training and innovation

Solutions

Training and innovation

Solutions

Solutions

Iscot training center

Iscot Training Center is our competence and training center, and is the pillar on which we build the quality of our customer services. All our managers attend training courses focused on the growth of professional qualities and technical knowledge.

Continuous Improvement is the principle on which Iscot Training Center is based.

  • Engagement: we develop the ability to motivate and engage people in the achievement of expected results;
  • Execution: we focus our staff’s attention on defining, allocating, planning and monitoring activities;
  • Quality: we teach them how to take care of every element of the customer contract in order to achieve excellent results;
  • Cost management: we train the ability to assess the impact of behaviour and decisions on productivity and costs.
Solutions

Our performance stems from three elements

These are the factors we grow with Iscot Training Center training:

  • Knowing how to do: continuous training;
  • Being able to do: efficient organisation;
  • Wanting to do: personal and team motivation.
Solutions

Our performance stems from three elements

These are the factors we grow with Iscot Training Center training:

  • Knowing how to do: continuous training;
  • Being able to do: efficient organisation;
  • Wanting to do: personal and team motivation.

Applied research

For us, applied research is a strategic investment that can also bring significant benefits to our customers, improving efficiency, innovation and customer satisfaction, as well as strengthening our mutual market position.

Iscot devotes resources and materials to studying and applying innovative forms of technical service delivery.

Development of new technologies

Operational research and logistics

Environmental Innovation

Customer experience

System automation

Big Data Analysis

Health and safety research

Customer service innovation